FAQ

Here you can find questions and answers about the elemints.club.

To participate in elemints.club, you need to connect your Web3-enabled wallet, such as MetaMask, to our platform. If you hold a collectible, you got from a product with an attached CryptoLabel, you gain access to the rewards and features of the elemints.club.

Yes, to participate in elemints.club you would need to connect your Web3-enabled wallet, such as MetaMask, to the platform.

A CryptoLabel is a haptic label that is physically attached to a product and contains a unique code that can be redeemed on the elemints.club website to mint a digital collectible associated with the product. The CryptoLabel is stored on the Polygon blockchain and allows you to track the ownership and authenticity of the physical product.

A collectible is a digital asset that is minted after redeeming a code from a CryptoLabel that is attached to a physical product.

Each CryptoLabel has a unique code that can be redeemed on the elemints.club platform to mint the associated digital collectible.
The digital collectibles are stored on the blockchain and can be held in the user’s Web3-enabled wallet.

By holding the digital collectible, users can earn elemints, the platform’s loyalty coins, which can be exchanged for vouchers to obtain rewards or discounts at the brand store.

To redeem a code from a CryptoLabel, you would need to enter the code into the elemints.club platform, which will verify the authenticity of the code and allow you to mint the associated digital collectible.

There is no cost associated with connecting your wallet or accessing the elemints.club, but there may be fees for specific actions such as minting a digital collectible or redeeming a reward. The cost of minting a digital collectible would be based on the gas fees required to process the transaction on the Polygon blockchain.

Elemints.club guarantees 100% data privacy by using decentralized and pseudonymized data. This means that your personal information is not shared with third parties and only you can access your data through your wallet. However, your purchase history may be analyzed to provide personalized rewards.

You can earn elemints on the elemints.club platform by holding a digital collectible. By holding the collectible, you automatically earn elemints over time as a reward for your loyalty to the brand.

The amount of elemints earned may depend on factors such as the rarity of the collectible and the length of time you hold it. You can then use your elemints to exchange them for vouchers, which can be redeemed for rewards or discounts at the brand store.

elemints cannot be sent or transferred to other users on the elemints.club platform. Elemints can only be used within the platform to exchange them for vouchers, which can be redeemed for rewards or discounts at the brand store.

No, elemints.club will never ask for your seed phrase or private key. We take data privacy and security very seriously and will never request sensitive information such as seed phrases or private keys. If you ever receive a request for this type of information, do not provide it and report the incident to our support team immediately. Always remember to keep your seed phrase and private key secure and never share it with anyone.

Yes, it is important to claim your elemints on a regular basis to ensure that they are added to your account balance. If you hold collectibles that entitle you to elemints rewards, those rewards will not be automatically added to your account. Instead, you will need to claim them by connecting your wallet to the elemints.club platform and following the redemption process. We recommend that you regularly check your account balance and claim any available rewards as soon as possible.

If you have not claimed your elemints rewards within a certain period of time, those rewards will be transferred back into the elemints.club system.
We recommend that you claim your rewards as soon as possible to avoid losing them.

If you have not spent your elemints within a certain period of time, those elemints will be transferred to a charity pool.
We encourage our users to spend their elemints on rewards and vouchers as soon as possible to ensure that they are able to enjoy the benefits of the program.

Yes, you can donate your elemints to charity directly through the elemints.club platform.
You can also choose to top up your elemints when exchanging them for vouchers if you would like to donate additional funds to the charity.
When you exchange your elemints for a voucher, you will be given the option to top up your elemints balance with additional funds.

elemints.club is an innovative customer loyalty program that harnesses the power of blockchain technology. By purchasing a physical product with a CryptoLabel attached and redeeming the associated code on the platform, users can mint digital collectibles that earn them elemints over time. These elemints, which are the platform’s loyalty coins, can be exchanged for personalized rewards such as vouchers and discounts at the brand store. The value of elemints earned is determined by factors such as the rarity of the digital collectible and the length of time it is held. elemints.club guarantees 100% data privacy through the use of decentralized and pseudonymized data. Join now and experience the future of loyalty programs!